Personal Data
Privacy Policy
Last updated: 28 July 2026
1. Data Controller
- Company name: [TO BE COMPLETED]
- Registered office: [TO BE COMPLETED]
- Email address: [TO BE COMPLETED]
- Telephone: [TO BE COMPLETED]
2. Data Protection Contact
For any question regarding your personal data or to exercise your rights, please contact us:
- Email: [TO BE COMPLETED]
- Postal address: [TO BE COMPLETED]
3. Data Collected and Purposes
3.1 Contact Form
When you submit a contact or booking enquiry, we collect the following data:
Name, email address, phone number, subject of the enquiry and message.
- Purpose: to respond to your enquiry or booking request.
- Legal basis: legitimate interest (Art. 6.1.f GDPR).
- Retention: 3 years from the last contact.
3.2 Travel Agency Partnership Form
When you submit a B2B partnership request, we collect the following data:
Company name, country, city, contact name, professional email address, WhatsApp number, website, client types, services sought, estimated monthly volume, preferred language and message.
- Purpose: to manage and follow up on commercial partnership requests.
- Legal basis: legitimate interest (Art. 6.1.f GDPR).
- Retention: 3 years from the last contact.
3.3 Browsing Data (Server Logs)
When you visit the website, our servers automatically collect the following technical data:
IP address (pseudonymised), browser type and version, pages visited, date and time of visit.
- Purpose: security, maintenance and technical diagnostics of the website.
- Legal basis: legitimate interest (Art. 6.1.f GDPR).
- Retention: 12 months.
4. Legal Basis for Processing
All our current processing operations are based on our legitimate interest within the meaning of Article 6.1.f of the GDPR: handling incoming enquiries, ensuring the technical security of the website and developing our business. No current processing relies on consent, except for non-essential cookies (see section 9).
5. Retention Periods
Data is retained for the period strictly necessary for the purposes for which it was collected, in compliance with applicable legal obligations.
| Data category | Retention period |
|---|---|
| Prospect and partner data (contact and agency forms) | 3 years from the last contact |
| Server logs (IP address, browsing) | 12 months |
| Accounting data | 10 years (legal obligation) |
| Cookie data | 13 months maximum |
6. Sub-processors
In the course of our operations, we engage the following service providers, with whom we have entered into a GDPR-compliant data processing agreement.
| Sub-processor | Purpose | Country | Safeguards |
|---|---|---|---|
| Vercel Inc. | Website hosting, CDN, server-side rendering | United States | EU–US Data Privacy Framework (DPF) |
7. International Data Transfers
Our hosting provider Vercel Inc. is based in the United States. This transfer is governed by the EU–US Data Privacy Framework (DPF), recognised as an adequate transfer mechanism by the European Commission since 10 July 2023, ensuring a level of protection equivalent to that applicable within the European Union.
8. Your Rights
Under the GDPR and applicable data protection law, you have the following rights regarding your personal data:
- Right of access: obtain a copy of the personal data we hold about you.
- Right to rectification: request the correction of inaccurate or incomplete data.
- Right to erasure: request deletion of your data in cases provided for by law.
- Right to object: object to processing based on legitimate interest, on grounds relating to your particular situation.
- Right to data portability: receive your data in a structured, machine-readable format.
- Right to restriction: request the temporary suspension of a processing activity.
To exercise these rights, send your request by email to [TO BE COMPLETED] or by post to the address given in section 1.
If you believe that the processing of your data infringes your rights, you may lodge a complaint with the Commission nationale de l'informatique et des libertés (CNIL — www.cnil.fr) or any competent supervisory authority in your country of residence.
9. Cookies
We use strictly necessary cookies for the operation of the website. No tracking or advertising cookies are placed without your prior consent. For a full list of cookies used, their purposes and how to manage them, please consult our Cookie Policy.
Read our Cookie Policy →10. Changes to This Policy
We reserve the right to update this policy at any time, in particular to reflect changes in applicable regulations or our services. The date of last update shown at the top of this document shall prevail.
11. Governing Law and Jurisdiction
This privacy policy is governed by French law. In the event of a dispute, and failing amicable resolution, the competent courts are those of Paris.